WMA’s Manufactured-Housing Community Manager (MCM) program began in 1993 and has continued to grow in popularity and numbers throughout the years. The Western Manufactured Housing Education Group (WMEG) in conjunction with WMA awards this designation to community management professionals who have distinguished themselves in areas of experience, education, and ethical conduct.
Successful individuals in our industry understand that staying informed on regulations, laws and best practices is one of the most powerful tools to protect assets and avoid litigation.
This seminar will address the issues of dealing with challenging residents and issues in day-to-day workplace activity. We will work on defusing tense situations, active listening, and relationship building. In addition, attendees will learn when and how to tap into and maximize local resources. Discussion will include aging residents, mental health first aid, and hoarding.
MCM certified managers must renew their certification every two years in order to maintain an active accreditation status. Renewal requirements include completion of 18 continuing education units (CEUs) every 24 months, and the Update of New Laws course in the year of renewal must be successfully completed. Taking the annual Update of New Laws course is not enough, as this only extends 12 CEUs in a 24 month period.
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